
Slow Traveling With Confidence and Comfort
Pure views, no freight.


Comfort and ease, always.

Explore freely, cross easily
Project Background
Wander Rail is a conceptual scenic rail travel platform designed for empty nesters entering a new life phase. After years of fast-paced schedules and family commitments, many are seeking slower, more intentional travel.
This project explores how a digital experience can reflect that shift through a responsive web design tailored to real user behavior.
The problem: Interest in slow, scenic travel is growing. However, first-time rail travelers often struggle to:
Understand what the experience feels like
Compare routes meaningfully
Book without confusion
User research revealed clear device preferences:
Desktop was preferred for researching routes and completing bookings, where users wanted space to compare options and feel confident making a higher-cost purchase.
Mobile was preferred for completing check-in, often closer to departure.
The challenge was to support these behaviors while maintaining clarity and consistency across breakpoints.
The objective: Design a responsive website that:
Prioritizes structured desktop layouts for route comparison and booking
Maintains hierarchy and usability across screen sizes
Enables quick, frictionless mobile check-in
The experience should feel immersive and calm while supporting users at different stages of their journey.
The solution: The final design aligns directly with user behavior:
Desktop layouts emphasize comparison, visual immersion, and clear booking flows
Information architecture remains consistent across breakpoints
Mobile check-in is streamlined for quick, low-friction completion
Users move from thoughtful planning at home to simple, stress-free check-in on the go.
Project Details: Inspired by the Journey Itself
Project Duration: 7 weeks
Role: I was the end-to-end UX/UI designer for Wander Rail.
Tools used: Figma, Canva, Adobe Lightroom, Adobe Photoshop
Approaches taken: I took a blended approach to this project. I began with a structured process to understand the market, the audience, and the goals of the experience. This helped me build a clear foundation before moving into visual direction and feature planning.
Once I moved into wireframes and prototyping, the process became more iterative. I tested early layouts, made adjustments based on clarity and flow, and continued refining the design to create an experience that felt calm, intuitive, and easy to navigate.
Research: Insights from Scenic Rail Riders
I led each interview via Google Meet and asked participants to share what draws them to train travel, as well as the challenges or frustrations they’ve experienced along the way.
Can you tell me about one of your most memorable train trips, or a trip you’ve always wanted to take by train?
What made you choose train travel over flying or driving?
How do you usually plan your travel?
How important are trip updates like delays, weather alerts, or schedule changes?
Was anything confusing or difficult about booking or finding trip details?
People love the sense of calm and connection that comes with train travel. What holds them back is the lack of clear, inspiring, and easy-to-follow planning resources. They want a planning experience that is straightforward with minimal stress.
User Interviews


Synthesis
Problem Statement:
Empty nest travelers are eager to explore the U.S. and Canada by train as a meaningful, slower alternative to air travel, however they struggle with poor online booking experiences, inconsistent onboard quality, and a lack of reliable information. Without a trusted, user-friendly platform to help them plan, book, and enjoy multi-stop rail travel, they face stress, discomfort, and missed opportunities dampening what should be a joyful, discovery-filled journey.
POV: Independent train travelers need a way to book reliable, accurate tickets for multi-stop train trips easily and confidently because current systems are confusing and inconsistent, and mistakes can lead to lost money, missed connections, or poor travel experiences.
HMW: How might we create an easy to navigate booking system for travelers to purchase tickets for their upcoming adventure?
Prioritization: Aligning Features to Real Traveler Needs

Wireframes: Mapping the Journey
Lo fidelity wireframes
I prioritized the desktop experience for planning and booking since users preferred a larger screen for those tasks.
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LOGO
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LOGO
Plan your trip
Where do you want to wander?
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LOGO
Submit
Book my trip
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Find Your Route
San Francisco, CA Portland, OR Seattle, WA Vancouver, BC
Cascade Explorer
Denver, CO Billings, MT Calgary, AB Banff, AB
Rocky Mountain Express
Boston, MA Portland, ME Bangor, ME Halifax, NS
Atlantic Maritimes
Explore
Explore
Explore
The mobile version came next, as most users primarily used their phones to check in.
LOGO
Plan your trip
Where do you want to wander?
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FAQ’s
Contact
LOGO
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FAQ’s
Contact
Cascade Explorer
Rocky Mountain Express
Atlantic Maritimes
Explore
Explore
Explore
Find Your Route
Cascade Explorer
LOGO
Privacy Policy
FAQ’s
Contact
Check in
Explore
Hi fidelity wireframes
Seeing the high-fidelity wireframes come together was rewarding. The design reflects my goal of creating a visually rich experience that inspires users as they plan a trip they’ll remember long after they return home.
The imagery and color choices were selected to evoke calm and curiosity, helping users feel immersed in the journey from the moment they land on the page.
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Plan Your Trip
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Wander Rail


Embrace the journey,
not just the destination
The Scenic Route, Redefined
Where do you want to wander?

Pure views, no freight.

Comfort and ease, always.

Explore freely, cross easily
Solely Scenic Routes
Relax! Enjoy the Journey
Borders Fade, Views Remain

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Plan Your Trip
Book
Check In
Wander Rail


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Book my trip
Confirm and check out
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Departure time
Arrival time
07:20 AM
03:10PM
Travel time: 7hr. 50 min.
Passport is required to cross U.S./Canada border
Panorama class
$340.00
One way
Portland, OR to Vancouver, BC
Passengers: 1 Adult
Date: Monday, June 23, 2025
Log in
Plan Your Trip
Book
Check In
Wander Rail

Where do you want to wander?



Cascade Explorer
San Francisco, CA Portland, OR Seattle, WA Vancouver, BC
Follow the dramatic coastline and forested valleys of the Cascades.
Rocky Mountain Express
Denver, CO Billings, MT Calgary, AB Banff, AB
A north-south Rocky Mountain crossing with stunning alpine scenery.
Atlantic Maritimes
Boston, MA Portland, ME Bangor, ME Halifax, NS
Coastal journey through historic New England into Canada’s Maritimes.
Explore
Explore
Explore

Privacy Policy
About Us
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Contact

The Scenic Route, Redefined
Embrace the journey,
not just the destination
Where do you want to wander?
Solely Scenic Routes
Pure views, no freight.

Wander Rail

Relax! Enjoy the Journey

Comfort and ease, always.
Borders Fade, Views Remain

Explore freely, cross easily
Privacy Policy
FAQ’s
Contact

Where do you want to wander?
Boston, MA Portland, ME Bangor, ME Halifax, NS
Atlantic Maritimes


Coastal journey through historic New England into Canada’s rugged Maritime provinces.

A north-south Rocky Mountain crossing with stunning alpine scenery.
Denver, CO Billings, MT Calgary, AB Banff, AB
Rocky Mountain Express
Cascade Explorer

Explore
Explore
Explore
Follow the dramatic coastline and forested valleys of the Cascades.
San Francisco, CA Portland, OR Seattle, WA Vancouver, BC
Wander Rail

Privacy Policy
FAQ’s
Contact

Check in
12345
Rail Rewards number (Required)
Departing Station
Portland, OR
Wander Rail

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Visual Branding: Inspired by Landscape and Memory
Wander Rail’s visual branding was inspired by the greens and natural textures found in the landscape, along with the deep wood tones often seen in historic train interiors. The warm colors reference a quieter, more nostalgic era of rail travel. The logo reflects that same sense of familiarity and simplicity, inviting travelers to slow down and enjoy the journey.

Testing and Iterations: Refining the Experience
Usability test results
I tested the Wander Rail v.1 prototype with six users. Overall, they said the site felt easy to navigate. The biggest issue was that the departure time and journey class were visually too close, making them seem like one choice. Users felt like they were being asked to choose the departure time again. I adjusted the spacing and separated these into two clear steps, which made the flow smoother.
Choose your journey class
June 14, 2025
Date
07:20 AM
03:10PM
Departure time
Arrival time
$272.00
Vista class
$340.00
Panorama class
Travel time: 7 hrs. 50 min.
Passport is required to cross the U.S./Canada border
Wander Rail

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Contact

Book my adventure!
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Choose your journey class
Wander Rail

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FAQ’s
Contact

Book my adventure!
Back
June 23, 2025
Date
07:20 AM
03:10PM
Departure time
Arrival time
Travel time: 7 hrs. 50 min.
Passport is required to cross the U.S./Canada border
Journey class
$272.00
Vista class
$340.00
Panorama class
I also switched the order of the buttons. A couple of users expected to see “Book now” first instead of “Where do you want to wander?” Reordering them made the page feel more intuitive. After these changes, users moved through the booking flow with more ease.
Cascade Explorer
Start your journey
Last stop
Plot your adventure
One way
Round trip
Portland, OR
Vancouver, BC
Wander Rail

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FAQ’s
Contact

Book now
When do you want to wander?
Cascade Explorer
Start your journey
Portland, OR
Last stop
Vancouver, BC
Wander Rail

Privacy Policy
FAQ’s
Contact

When do you want to wander?
Book now
Plot your adventure
One way
Round trip
Final results
I’ve always loved to travel. A few years ago, a train ride from Detroit to Chicago shifted something for me. I found myself drawn to the experience of moving slowly, watching the landscape change, and having the time to just look, think, and breathe. That ride led me into researching scenic train journeys across the U.S., Canada and Europe, and I became fascinated by the idea of travel that prioritizes presence rather than speed.
Wander Rail grew from that curiosity. I imagined a scenic rail company for people who want to explore the quieter and lesser-seen parts of the U.S. and Canada. This project let me bring together a personal passion and a practical design challenge: how to make slow travel feel inviting, attainable, and simple to plan.
© 2026 Susan Herman. All work on this site is protected by copyright. All rights reserved.